Privacy policy

Last Updated: 12 December 2025

1. Overview

This Privacy Policy explains how Uniquely Creative Kit Club (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website, make a purchase, or interact with us in any way.

We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Mailing or delivery address
• Email address
• Phone number
• Payment information (securely processed via Shopify or Stripe – We do not see full card details)
• Account login details
• Purchase history
• Subscription information (via ReCharge)

Automatically Collected Information

When you browse our website, we automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on our site
• Referring website
• Cookies and tracking data (see “Cookies & Tracking Technologies” section below)

Marketing & Analytics Data

Collected through third-party tools including:

• Klaviyo
• Google Analytics
• Meta/Facebook Pixel
• Shopify analytics
• Instant search/AI product recommendations
• ReCharge subscription interactions

3. How We Collect Information

We collect information in these ways:

• When you place an order
• When you create an account
• When you subscribe to a product or membership via ReCharge
• When you sign up to our email list
• When you use our website or online services
• When you contact us via email, social media or forms
• Through cookies, pixels and analytics tools

4. How We Use Your Information

We use your personal information to:

Provide our services

• Process and deliver your orders
• Manage your subscription (ReCharge)
• Communicate with you about your order or account

Improve our website & customer experience

• Analyse website traffic and performance
• Personalise product recommendations
• Improve our internal operations

Marketing and promotions

• Send newsletters and product updates (via Klaviyo)
• Deliver personalised advertising through Meta/Facebook and Google
• Understand customer preferences and behaviour (analytics)

You may opt out of marketing at any time by clicking “unsubscribe” in any email or contacting us.

5. Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to enhance your browsing experience, understand website usage, and support our marketing efforts.

What Cookies Do

Cookies help us:

• Keep your cart items saved
• Recognise returning customers
• Understand how visitors use our website
• Deliver personalised ads
• Improve website functionality and performance

Types of Cookies We Use

1. Essential cookies – required to run our website
2. Analytics cookies – to track performance (Google Analytics, Shopify)
3. Marketing cookies – for personalised ads (Meta/Facebook Pixel, Klaviyo tracking, Google Ads)
4. Functionality cookies – to remember your preferences and improve search/Instant functionality

Third-Party Cookies

These include:

• Shopify (checkout, store functions, analytics)
• Google Analytics
• Meta/Facebook Pixel
• Klaviyo tracking
• ReCharge subscription data
• Instant search/AI recommendations

These third parties may collect or receive information about your browsing behaviour through cookies or pixels.

Cookie Consent

Visitors from regions requiring cookie consent (such as the EU/UK) may see a cookie banner.

This banner allows users to accept or manage non-essential cookies.

Managing Cookies

You can disable or delete cookies through your browser settings at any time.
However, some parts of our website may not function properly without them.

6. Disclosure to Third Parties

We may share your information with trusted service providers, including:

• Shopify (store hosting & checkout)
• ReCharge (subscription billing)
• Klaviyo (email marketing & behaviour tracking)
• Google Analytics
• Meta/Facebook Advertising
• Instant (search optimisation)
• Payment gateways (Shopify Payments / PayPal etc)
• Delivery and logistics partners
• IT and support providers

These third parties only receive the information necessary to perform their services.

7. Cross-Border Data Transfers

Some of the services we use store data in countries outside Australia (including the EU and United States).
We take reasonable steps to ensure that any overseas recipients comply with the Australian Privacy Principles or have adequate data protection safeguards in place.

8. Data Security

We use technical and organisational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS)
• Secure payment processing
• Access restrictions
• Regular software and security updates

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute protection.

9. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion (where legally permissible)
• Opt out of marketing and tracking

To exercise these rights, contact us at:
sales@uniquelycreative.com.au

10. Retention of Personal Information

We retain your information only for as long as needed:

• For legal and tax compliance
• To deliver your orders
• To manage your account or subscription
• For business reporting or customer service purposes

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top reflects the most recent version.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Uniquely Creative Kit Club
Email: sales@uniquelycreative.com.au
Phone: +61 435 774 573
Postal Address: PO Box 393, Modbury North, South Australia, 5092
Website: https://www.uniquelycreative.com.au